FAQ

Yes! DollPimp.com has been an industry leading distributor of authentic TPE and silicone sex dolls for many years. You can not only find DollPimp.com on official website of the world’s largest sex doll manufacturers as their authorized vendor but you can also find DollPimp on TDF (dollforum.com) as an approved and verified sex doll vendor. TDF is the oldest sex doll forum in the industry and only puts their stamp on legit sex doll vendors.

We have made ordering your very own sex doll extremely simple! Once you find your favorite sex doll, you can either customize your doll first or simply add to cart as is within the doll’s page. This will route you to the cart screen where you can confirm everything looks accurate before proceeding to the checkout screen. In checkout, you can choose from multiple payment options before clicking on “Place Order” at the bottom of the page.

Yes! We can match or beat any price you find on our authentic sex dolls. The store that you would like us to match must be an approved and authorized vendor for the sex doll brand that makes the doll you’d like. They must also be selling the authentic version of the sex doll you’d like. We do not price match counterfeit vendors or counterfeit sex dolls.

DollPimp.com ships worldwide! However, there are several countries that do not allow customs clearance of our products. Muslim countries do not allow the importing of sex dolls. Brazil is also another country that we currently do not have the ability to ship to. If you are unsure if we ship to your country, simply chat with us or email us at support@dollpimp.com to be sure.

Yes! You can choose PayPal as a payment option during checkout. You do not have to be signed up for PayPal to use PayPal to make a payment. PayPal also offers “Buy Now Pay Later” if you need to split your total cost into installments. Keep in mind that PayPal does not allow payment plans for certain countries.

Delivery can depend on the type of order placed. If you purchase a doll that is already pre-built and pre-packaged for shipment, delivery can take 2-7 business days. (Some exceptions may apply). If you order a doll that needs to go through the production process first, like a custom doll, delivery can take anywhere from 7 -30 days depending on your location. This does not include the time needed for production first, production can take 1-4 weeks depending on what you are having built for you.

Yes! DollPimp.com offers multiple payment options. You can break up your cost into payments using PayPal, Klarna, or our in house Layaway program. PayPal and Klarna should be used if you want your order to begin production/ship immediately after your first payment is made. Layaway requires all payments to be completed before production or shipment of your order begins.

Standing feet give your doll the ability to stand on its own without assistance. However, to stand your doll it needs to be well balanced. Also, taller dolls will sometimes still require assistance to stand on their own, even with standing feet.

Fixed vaginas are the most realistic option because the vagina is built into the body just as with real women, but cleaning is more difficult after usage. We recommend adding an intelligent cleaning kit with your purchase for the most thorough cleaning possible. Removable vaginas come with an insert that you will put into the doll’s vaginal area before each use and simply remove the insert after you are done to clean.

For some countries, yes. For most countries we can cover the cost of the taxes for you but this will add more time to the shipment. It can usually take 2-3 weeks longer for delivery if shipping taxes are included. If you are shipping to North America, this is not something to worry about.

Yes! We do offer this service. Please email us at support@dollpimp.com if you are looking to custom make your very own sex doll body and face that does not already exist. Be aware that if it is a real person’s face we will need a consent form filled out by them to approve this and the design and production of a brand new custom body/face can take 2-3 months to complete before ready to ship.