Our products are built to order. Building begins 24 hours after an order has been placed. If it has been more than 24 hours after a purchase has been made, there is no refund or cancellation of any orders allowed. Once a product is delivered, you will have 24 hours to request an exchange. Exchanges are only allowed if the product received is incorrect from the product purchased. Products can only be exchanged if they are unused and unmodified.
*Note*
Denying delivery of your order or cancelling delivery for your order is against policy. Doing so will not make you eligible for a refund of any sort.
If you live outside of the United States and are receiving an international shipment, there is a possibility that customs in your country may want to collect an import duty tax for your shipment. Sometimes this is not the case, but if it is required, you will get an email or phone call from customs in your country to pay the duty tax before delivery. Refusing to do so, will not make you eligible for a refund for your order.
Thank you for choosing Doll Pimp. We want you to be completely satisfied with your purchase and experience using our sex doll. Therefore, we strongly advise you to carefully read our terms and conditions before selecting a doll with robot functions. This will help you make an informed decision before placing an order.
We understand the appeal of purchasing a sex doll with robotic functions that can enhance your sexual experience. However, it is important to note that these robot sex dolls have a shorter lifespan than non-robot sex dolls and are considered consumable products. Therefore, we recommend that you carefully consider your decision before purchasing.
Thank you for your understanding and cooperation.