This website is operated by Love Collection LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Love Collection LLC. By visiting our site and/or purchasing products from us, you agree to be bound by the following Terms of Use (“Terms”), including any additional terms and conditions and policies referenced herein.
These Terms apply to all users of the site, including without limitation browsers, customers, and purchasers. Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you may not access the site or purchase products.
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically. Continued use of our site following any changes constitutes acceptance of those changes.
By using our website, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for your minor dependents to use this site.
You may not use our products for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction in connection with your purchase or use of our products.
We reserve the right to refuse service or cancel any order at our sole discretion. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website or products without our express written permission.
We strive to ensure that all product descriptions, images, and pricing displayed on our site are accurate. However, we cannot guarantee that your computer monitor’s display of color or product details will be exact.
All descriptions of products and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
Prices are listed in U.S. Dollars unless otherwise noted. We reserve the right to modify prices at any time without notice. Payment must be made in full at the time of order through the payment methods provided at checkout.
We may, at our discretion, refuse or limit any order. Restrictions may apply to orders placed under the same customer account, billing/shipping address, or payment method. If an order is changed or canceled, we may attempt to notify you using the contact details provided at checkout.
Orders deemed to be placed by dealers, resellers, or distributors may be refused.
Products are shipped to the address provided at checkout. Delivery times are estimates and may vary due to carrier delays or customs inspections for international orders. We are not responsible for delays outside our control.
For international orders, import duties or taxes may be imposed by customs in your country. You are solely responsible for paying any such fees. Refusal to pay customs charges will result in forfeiture of your order and does not entitle you to a refund.
Order Cancellation: Products are built to order. Production begins 24 hours after your order is placed. For “Ready to Ship” items, shipment is arranged within 24 hours after purchase. After the 24-hour window, no orders can be canceled or refunded.
Refund Requests: Any cancellation request made within 24 hours of purchase will be subject to a 15% transaction fee.
Exchanges: Exchanges are permitted only if the product received is incorrect or defective. Products must be unused, unmodified, and reported within 24 hours of delivery.
Proof of Issue: To process an exchange, you must email support@dollpimp.com within 24 hours of delivery and provide your order number, along with clear and obvious photos and videos showing the issue along with the entire product/doll.
Refused Delivery: Denying or refusing delivery does not make you eligible for a refund.
For more information, see our Refund & Exchange Policy.
Our site may contain links to third-party websites. We are not responsible for examining or evaluating their content, and we assume no liability for any third-party materials, products, or services.
Any suggestions, feedback, or other submissions you provide to us may be used by us without restriction. You agree not to submit unlawful, defamatory, or harmful content.
Your submission of personal information through our store is governed by our Privacy Policy.
Occasionally, there may be typographical errors, inaccuracies, or omissions in product descriptions, pricing, or availability. We reserve the right to correct such errors and to update or cancel orders if necessary.
You are prohibited from using our site or products for unlawful, abusive, or fraudulent purposes, or in any way that violates applicable laws.
All products are provided “as is” and “as available” unless expressly stated otherwise. Love Collection LLC makes no warranties regarding product performance, suitability, or merchantability beyond those required by law.
To the fullest extent permitted by law, Love Collection LLC and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from the purchase, use, or inability to use our products.
You agree to indemnify and hold harmless Love Collection LLC, its affiliates, employees, and agents against any claims, damages, or expenses resulting from your violation of these Terms or misuse of our products.
If any provision of these Terms is found unlawful, void, or unenforceable, the remaining provisions shall remain in effect.
These Terms remain effective until terminated by either you or us. We may terminate this agreement at any time if you breach its provisions.
These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, USA, without regard to conflict of law principles. Nothing in these Terms shall deprive you of any mandatory protections provided by the laws of your state, province, or country of residence.
Questions about these Terms should be sent to support@dollpimp.com.
By placing an order through our website, you acknowledge that you have read, understood, and agreed to these Terms of Use.